Divas on Wheels Terms and Conditions

  • Due to the reservation nature of our business, your deposit is non-refundable. However, If Divas on Wheels Parties and Entertainment Services LLC can’t make it due to unforeseen mechanical issues or extreme weather, we will return your full deposit or reschedule at the party host’s convenience.

  • A 50% non-refundable deposit is required to reserve the date and time of the party. For your convenience, Party is not booked until the deposit is made online. The remaining balance is due upon our arrival at the event.  At the moment we only accept cash. We will accept Visa or Mastercard transactions in the near future. No refunds are given due to cancellations.

  • Deposits can be transferred to another date if available, while transfers must be made no later than 15 days prior to the event date. Events that are canceled within 48 hours from the scheduled event, or where no one is present upon arrival at the address provided by the client, will be charged the full amount.  Please advise your guests to arrive on time. Party begins and ends promptly; if kids should arrive late, we cannot guarantee that full services can be performed. Encourage the kids to arrive on time. Unfortunately, due to continuous parties throughout the day, we cannot extend your party time unless you pay extra at time of booking.

  • Prices are subject to change without notice. However, once you lock your dates, you also lock your price.

  • Divas on Wheels Parties and Entertainment Services LLC is a small business licensed in the Emirate of Dubai in the United Arab Emirates. Divas on Wheels Parties and Entertainment Services LLC offers our Divas with a unique party bus experience for kids aged 4-15. At Divas on Wheels Parties and Entertainment Services LLC, all of our products and services are child-friendly. We use all natural, non-toxic and child-friendly products.

  • Full-service applications include manicure, pedicure, hairstyling, eye shadow, blush, face gem, and lip gloss. We do not file, clip, or trim nails or skin. In addition to us cleaning our equipment after each party, our team makes every attempt to protect our surfaces with slip covers and towels during the party.

  • Party props, accessories, fancy dresses and clothing are used during the party only.

  • As we are not licensed cosmetologists, we do not use salon grade products or equipment. Our staff offers varied levels of personal and professional experiences in kids parties..  All appropriate measures are taken to ensure that our kids have a fabulous time while remaining clean and safe.

  • Divas on Wheels Parties and Entertainment Services LLC are for parties and entertainment purposes only. We do not provide health and beauty consulting to our customers.

  • Please inform your invited kids to have any nail or toe nail polish removed. To ensure safety and sanitation, we do not cut nails or cuticles. 

  • All parents of the kids are asked to sign the waiver form before entering the bus. NO SERVICE WILL BE RENDERED WITHOUT THE WAIVER FORM SIGNED BY EACH PARENT, NOT by the Host Parent, if you forget you will still be charged for the kid. This is to provide ANY and ALL allergy information before your event or on the day of service. 

  • We are not responsible for any allergic reactions as a result of our products and services.

  • All of our party package pricing is set to compete with other party providers in the area. To ensure that we are able to compensate our staff for their services and time, we do not alter pricing for parties under the maximum number of kids allowed. In cases where there are fewer than the included number of kids present, we simply ensure that even more attention is provided to the kids in attendance. 

  • You will need to confirm your final guest count with Divas on Wheels Parties and Entertainment Services LLC three (3) days prior to the party date. This will be the confirmation number Divas on Wheels Parties and Entertainment Services LLC will use to plan your party, and you will be charged accordingly. Once you have given a final head count by the third (3) day prior to your booked party by noon time, you can only add additional kids if needed to. Due to limited space, the kid who has just shown up might be turned away if  and if we are at a maximum capacity. No price corrections for no-show participants (i.e: If you pay for eight or ten participants and only four show up, there will be no refunds or adjustments).

  • During the event, your child or their friends may not enter or exit the bus without a parent or consent form. 

  • We are not responsible for any lost, stolen, or misplaced items.

  • We are not responsible for injuries, accidents, or damages that occur on the bus.

  • We understand that accidents may happen, however, the client will be held responsible for excessive damage to costumes and property.

  • Due to limited spacing, we will only allow one parent on board who will be the party host.

  • The capacity of the bus is 12 kids and one adult maximum during the sessions.

  • Space is limited so we ask parents to wait outside the bus or feel free to drop off the kids and pick up after the event or coordinate with the party host to stay. 

  • Food or drinks are not allowed on the bus. However the party host can bring their own food and cake which will be consumed outside of our premises. 

  • When we arrive at your location, the bus is parked and stays parked until the end of the party.

  • We do not transport any person(s) while services are performed. 

  • We might need up to 15 meters flat to park. We will check your space to ensure we are able to provide the service.  The host is responsible to obtain a NOC if required by your residential community management. We are not responsible for any inconvenience caused by your community management.

  • We currently serve all of the Emirate of Dubai.

  • All other areas are considered on a case by case basis. There will be a separate fee, depending on the distance (please contact us for any inquiries).

  • All prices are exclusive of 5% VAT, and will be added to your  final bill. We will inform you if this is not applicable.

  • Services are for *ENTERTAINMENT PURPOSES ONLY*.

We appreciate your understanding and cooperation. We look forward to your magical event.

                                                                 

©2019 by Divas On Wheels